Recalling the Doctor to Action - Two Requesting Formats Employed by a Nurse for Making Relevant the Doctor's Intervention

Details

Serval ID
serval:BIB_E52051C7E08B
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Recalling the Doctor to Action - Two Requesting Formats Employed by a Nurse for Making Relevant the Doctor's Intervention
Journal
Novitas-ROYAL (Research on Youth and Language)
Author(s)
Sterie Anca Cristina
Publication state
Published
Issued date
2015
Peer-reviewed
Oui
Pages
118-137
Language
english
Abstract
At the hospital, nurses' telephone calls to doctors mostly revolve around obtaining doctors' intervention in a medical case. To achieve this, nurses need to make the doctor's intervention relevant, by explicitly requesting it or, more indirectly, by reporting a medical problem. Two recorded telephone conversations have been selected for analysis that show a young and newly employed nurse dealing with a medically and inter-professionally difficult situation: reminding a doctor that he has delayed too much his coming to see a patient. By deploying a conversation analytic approach, the article assesses two different practices or resources the nurse uses for negotiating and obtaining the doctor's intervention--an explicit request and a report of a medical problem.
Keywords
Nurses, Physicians, Speech Communication, Communication (Thought Transfer), Hospitals, Intervention, Telecommunications, Discourse Analysis, Interprofessional Relationship, Medical Services, Interpersonal Communication, Reports, Case Studies, Patients, Medical Care Evaluation, Ethnography, Observation
Create date
16/10/2023 13:54
Last modification date
20/10/2023 6:10
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