Recalling the Doctor to Action - Two Requesting Formats Employed by a Nurse for Making Relevant the Doctor's Intervention

Détails

ID Serval
serval:BIB_E52051C7E08B
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
Recalling the Doctor to Action - Two Requesting Formats Employed by a Nurse for Making Relevant the Doctor's Intervention
Périodique
Novitas-ROYAL (Research on Youth and Language)
Auteur⸱e⸱s
Sterie Anca Cristina
Statut éditorial
Publié
Date de publication
2015
Peer-reviewed
Oui
Pages
118-137
Langue
anglais
Résumé
At the hospital, nurses' telephone calls to doctors mostly revolve around obtaining doctors' intervention in a medical case. To achieve this, nurses need to make the doctor's intervention relevant, by explicitly requesting it or, more indirectly, by reporting a medical problem. Two recorded telephone conversations have been selected for analysis that show a young and newly employed nurse dealing with a medically and inter-professionally difficult situation: reminding a doctor that he has delayed too much his coming to see a patient. By deploying a conversation analytic approach, the article assesses two different practices or resources the nurse uses for negotiating and obtaining the doctor's intervention--an explicit request and a report of a medical problem.
Mots-clé
Nurses, Physicians, Speech Communication, Communication (Thought Transfer), Hospitals, Intervention, Telecommunications, Discourse Analysis, Interprofessional Relationship, Medical Services, Interpersonal Communication, Reports, Case Studies, Patients, Medical Care Evaluation, Ethnography, Observation
Création de la notice
16/10/2023 14:54
Dernière modification de la notice
20/10/2023 7:10
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