The role of personalized services and control: An empirical evaluation of privacy calculus and technology acceptance model in mobile context

Details

Serval ID
serval:BIB_E38E8C6C36C4
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
The role of personalized services and control: An empirical evaluation of privacy calculus and technology acceptance model in mobile context
Journal
Journal of Information Privacy and Security
Author(s)
Liu Z., Shan J., Pigneur Y.
ISSN
1553-6548
Publication state
Published
Issued date
2016
Peer-reviewed
Oui
Volume
12
Number
3
Pages
123-144
Language
english
Abstract
The past few years have witnessed an explosive growth in the use of smartphones. Such widespread use brings with it concerns over the protection of privacy. Building upon existing privacy concern literature, this study has developed a theoretical framework that combines a privacy calculus model with a technology acceptance model (TAM) in the mobile application context. Also examined is the role of personalized services and users’ perceived information control in this domain. Based on a study of 308 participants, the results reveal that perceived enjoyment has replaced perceived ease-of-use as a main predictor of perceived behavioral intentions in a mobile TAM. The findings also show that personalized services and users’ perceived information control have a strong effect on both privacy calculus and mobile TAM.
Create date
04/05/2017 16:31
Last modification date
20/08/2019 17:07
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