Designing a Data-Driven Survey System: Leveraging Participants’ Online Data to Personalize Surveys

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Ressource 1Download: Velykoivanenko2024CHI.pdf (2287.56 [Ko])
State: Public
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License: CC BY-NC-SA 4.0
Serval ID
serval:BIB_C5D6920BC2B7
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Designing a Data-Driven Survey System: Leveraging Participants’ Online Data to Personalize Surveys
Title of the conference
ACM conference on Human Factors in Computing Systems (CHI)
Author(s)
Velykoivanenko Lev, Salehzadeh Niksirat Kavous, Teofanovic Stefan, Chapuis Bertil, Mazurek Michelle L, Huguenin Kévin
Publisher
ACM
Address
Honolulu, HI, United States
Publication state
Published
Issued date
05/2024
Peer-reviewed
Oui
Pages
18
Language
english
Abstract
User surveys are essential to user-centered research in many fields, including human-computer interaction (HCI). Survey personalization—specifically, adapting questionnaires to the respondents’ profiles and experiences—can improve reliability and quality of responses. However, popular survey platforms lack usable mechanisms for seamlessly importing participants’ data from other systems. This paper explores the design of a data-driven survey system to fill this gap. First, we conducted formative research, including a literature review and a survey of researchers (𝑁 = 52), to understand researchers’ practices, experiences, needs, and interests in a data-driven survey system. We designed and implemented a minimum viable product called Data-Driven Surveys (DDS), which enables including respondents’ data from online service accounts (Fitbit, Instagram, Spotify, GitHub, etc.) in survey questions, answers, and flow/logic. Our system is free, open source, and extensible. It can enhance the survey research experience for both researchers and respondents.
Keywords
artefact, surveys, online accounts, user interfaces
Research datasets
Open Access
Yes
APC
700 USD
Funding(s)
Swiss National Science Foundation / Projects / 200021_178978
Create date
24/01/2024 13:14
Last modification date
28/03/2024 8:15
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