CJM-ab: Abstracting Customer Journey Maps Using Process Mining
Details
Download: CJM-ab.pdf (972.09 [Ko])
State: Public
Version: author
License: Not specified
State: Public
Version: author
License: Not specified
Serval ID
serval:BIB_A70395A8ABDB
Type
A part of a book
Publication sub-type
Chapter: chapter ou part
Collection
Publications
Institution
Title
CJM-ab: Abstracting Customer Journey Maps Using Process Mining
Title of the book
Lecture Notes in Business Information Processing
Publisher
Springer International Publishing
ISBN
9783319929002
9783319929019
9783319929019
ISSN
1865-1348
1865-1356
1865-1356
Publication state
Published
Issued date
2018
Pages
49-56
Language
english
Create date
01/10/2019 13:14
Last modification date
02/10/2019 7:08