The effects of explicit referencing in distance problem solving over shared maps

Details

Serval ID
serval:BIB_987B6E5E2DDA
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Title
The effects of explicit referencing in distance problem solving over shared maps
Title of the conference
Proceedings of the 2007 international ACM conference on Conference on supporting group work - GROUP '07
Author(s)
Cherubini M., Dillenbourg P.
Publisher
Association for Computing Machinery (ACM)
Address
Sanibel Island, Florida, USA
ISBN
978-1-59593-845-9
Publication state
Published
Issued date
2007
Pages
331-340
Language
english
Abstract
Explicit Referencing is a mechanism for enabling deictic gestures in on-line communication. Little is known about the impact of ER on distance problem solving. In this paper, we report on a study where 120 students (60 pairs) had to solve a problem collaboratively, at a distance, using chat tools that differed in the way a user may relate an utterance to the task context. Results indicate that team performance is improved by explicit referencing mechanisms. However, when Explicit Referencing is implemented in a way that is detrimental to the linearity of the conversation, resulting in the visual dispersion or scattering of messages, its use has negative consequences for collaborative work at a distance. The role of a linear message history in the collaboration mechanisms was equally important than that of Explicit Referencing.
Keywords
Computer-mediated Communication, Computer Supported Cooperative Work, deictic, context
Web of science
Create date
29/11/2016 15:36
Last modification date
20/08/2019 15:00
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