The effects of explicit referencing in distance problem solving over shared maps
Détails
ID Serval
serval:BIB_987B6E5E2DDA
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
The effects of explicit referencing in distance problem solving over shared maps
Titre de la conférence
Proceedings of the 2007 international ACM conference on Conference on supporting group work - GROUP '07
Editeur
Association for Computing Machinery (ACM)
Adresse
Sanibel Island, Florida, USA
ISBN
978-1-59593-845-9
Statut éditorial
Publié
Date de publication
2007
Pages
331-340
Langue
anglais
Résumé
Explicit Referencing is a mechanism for enabling deictic gestures in on-line communication. Little is known about the impact of ER on distance problem solving. In this paper, we report on a study where 120 students (60 pairs) had to solve a problem collaboratively, at a distance, using chat tools that differed in the way a user may relate an utterance to the task context. Results indicate that team performance is improved by explicit referencing mechanisms. However, when Explicit Referencing is implemented in a way that is detrimental to the linearity of the conversation, resulting in the visual dispersion or scattering of messages, its use has negative consequences for collaborative work at a distance. The role of a linear message history in the collaboration mechanisms was equally important than that of Explicit Referencing.
Mots-clé
Computer-mediated Communication, Computer Supported Cooperative Work, deictic, context
Web of science
Création de la notice
29/11/2016 15:36
Dernière modification de la notice
20/08/2019 15:00