Improving Consumer-Provider Interaction with Data Products

Details

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State: Public
Version: Author's accepted manuscript
License: Not specified
Serval ID
serval:BIB_31994F5178AF
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Improving Consumer-Provider Interaction with Data Products
Title of the conference
Thirty-second European Conference on Information Systems (ECIS 2024)
Author(s)
Hasan Redwan, Legner Christine
Publication state
In Press
Peer-reviewed
Oui
Language
english
Abstract
Data products have emerged as a scalable approach enabling data and analytics to address evolving business challenges. However, the formation and usage of data products implies significant changes to existing ways of working and requires close collaboration of business (as data consumers) and analytics teams (as data providers). As the interactions between consumers and providers are critical in generating value from data and analytics, a thorough understanding is required on how data products change these interactions. To conceptualize these consumer-provider interactions, we adopt three conceptual lenses prevalent in IS literature – transactional, relational, and processual. Based on multiple case studies with ongoing data product initiatives. we identify five mechanisms that support such interactions: data contracts, data catalogs/marketplaces, data product owner, data product manager, data product lifecycle. Our findings contribute to the discourse on value-co-creation where changing role of consumers blends with supplier capabilities to generate higher value for companies.
Keywords
Data product, Data consumer, Data provider, Value co-creation, Data contract, Data marketplace
Funding(s)
Other / Competence Center Corporate Data Quality
Create date
29/04/2024 21:34
Last modification date
05/05/2024 7:16
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