How Interpersonal Accuracy as a General Emotion Recognition Skill and as a Situation-Specific Skill Affects Interaction Outcomes
Details
Serval ID
serval:BIB_14B5FA18A14C
Type
Inproceedings: an article in a conference proceedings.
Publication sub-type
Poster: Summary – with images – on one page of the results of a researche project. The summaries of the poster must be entered in "Abstract" and not "Poster".
Collection
Publications
Institution
Title
How Interpersonal Accuracy as a General Emotion Recognition Skill and as a Situation-Specific Skill Affects Interaction Outcomes
Title of the conference
Annual meeting of the Society for Personality and Social Psychology, Long Beach, California
Publication state
Published
Issued date
02/2015
Language
english
Abstract
Interpersonal accuracy means accurately assess others' traits and states. Typically, this skill is measured with a general emotion recognition ability test. Some researchers have assessed it as a more situation-specific skill as it unfolds in a social interaction. The goal of the present study was to test which aspect predicts interaction outcomes best (e.g., satisfaction). In a field study, we assessed general emotion recognition accuracy of 60 general practitioners and asked them after each consultation with their patients (4 to 6 patients per doctor), to report their patients' preferences for a specific physician communication style. This was compared to the patient's actual preference to obtain a measure of situation-specific interpersonal accuracy. Patients also indicated their satisfaction, trust, and enablement. Results show that the situation-specific interpersonal accuracy was related to more positive interaction outcomes whereas the general emotion recognition skill was not.
Create date
12/05/2015 12:24
Last modification date
03/08/2023 5:57