How Interpersonal Accuracy as a General Emotion Recognition Skill and as a Situation-Specific Skill Affects Interaction Outcomes

Details

Serval ID
serval:BIB_14B5FA18A14C
Type
Inproceedings: an article in a conference proceedings.
Publication sub-type
Poster: Summary – with images – on one page of the results of a researche project. The summaries of the poster must be entered in "Abstract" and not "Poster".
Collection
Publications
Institution
Title
How Interpersonal Accuracy as a General Emotion Recognition Skill and as a Situation-Specific Skill Affects Interaction Outcomes
Title of the conference
Annual meeting of the Society for Personality and Social Psychology, Long Beach, California
Author(s)
Carrard V., Schmid Mast M.
Publication state
Published
Issued date
02/2015
Abstract
Interpersonal accuracy means accurately assess others' traits and states. Typically, this skill is measured with a general emotion recognition ability test. Some researchers have assessed it as a more situation-specific skill as it unfolds in a social interaction. The goal of the present study was to test which aspect predicts interaction outcomes best (e.g., satisfaction). In a field study, we assessed general emotion recognition accuracy of 60 general practitioners and asked them after each consultation with their patients (4 to 6 patients per doctor), to report their patients' preferences for a specific physician communication style. This was compared to the patient's actual preference to obtain a measure of situation-specific interpersonal accuracy. Patients also indicated their satisfaction, trust, and enablement. Results show that the situation-specific interpersonal accuracy was related to more positive interaction outcomes whereas the general emotion recognition skill was not.
Create date
12/05/2015 12:24
Last modification date
21/08/2019 5:16
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