How Patient-Centered Do Female Physicians Need to Be? Analogue Patients' Satisfaction With Male and Female Physicians' Identical Behaviors

Détails

ID Serval
serval:BIB_F12ABDBA654B
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Titre
How Patient-Centered Do Female Physicians Need to Be? Analogue Patients' Satisfaction With Male and Female Physicians' Identical Behaviors
Périodique
Health Communication
Auteur(s)
Hall J. A., Roter D. L., Blanch-Hartigan D., Schmid Mast M., Pitegoff C. A.
ISSN
1041-0236
Statut éditorial
Publié
Date de publication
2015
Peer-reviewed
Oui
Volume
30
Numéro
9
Pages
894-900
Langue
anglais
Résumé
Previous research suggests that female physicians may not receive appropriate credit in patients' eyes for their patient-centered skills compared to their male counterparts. An experiment was conducted to determine whether a performance of higher (versus lower) verbal patient-centeredness would result in a greater difference in analogue patient satisfaction for
male than female physicians. Two male and two female actors portrayed physicians speaking to a patient using high or low patient-centered scripts while not varying their nonverbal cues. One hundred ninety-two students served as analogue patients by assuming the patient role while watching one of the videos and rating their satisfaction and other evaluative responses to the physician. Greater verbal patient-centeredness had a stronger positive effect on satisfaction and evaluations for male than for female physicians. This pattern is consistent with the hypothesis that the different associations between patient-centeredness and patients' satisfaction for male versus female physicians occur because of the overlap between stereotypical female behavior and behaviors that comprise patient-centered medical care. If this is the case, high verbal patient-centered behavior by female physicians is not recognized as a marker of clinical competence, as it is for male physicians, but is rather seen as expected female behavior.
Web of science
Création de la notice
10/11/2014 18:43
Dernière modification de la notice
03/03/2018 22:38
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