Délégation des tâches médico-administratives : perspectives croisées entre médecins assistants et secrétaires [Delegation of medico-administrative tasks : what do medical interns and secretaries think?]

Details

Serval ID
serval:BIB_EDB0CAEB6FAB
Type
Article: article from journal or magazin.
Publication sub-type
Review (review): journal as complete as possible of one specific subject, written based on exhaustive analyses from published work.
Collection
Publications
Institution
Title
Délégation des tâches médico-administratives : perspectives croisées entre médecins assistants et secrétaires [Delegation of medico-administrative tasks : what do medical interns and secretaries think?]
Journal
Revue medicale suisse
Author(s)
Castioni J., Hagenbuch A., Tâche J., Cappai M., Jovanovic M., Sartori C.
ISSN
1660-9379 (Print)
ISSN-L
1660-9379
Publication state
Published
Issued date
22/11/2017
Peer-reviewed
Oui
Volume
13
Number
584
Pages
2048-2051
Language
french
Notes
Publication types: Journal Article
Publication Status: ppublish
Abstract
The hospital activity of physicians in training mainly consists in direct contacts with patients, tasks indirectly linked to patients such as administration, as well as clinical and theoretical training. In our era of digitalization, an important administrative work load without any added medical value fills their daily chores. In parallel activities of medical secretaries are getting more partitioned, with their desks situated far from physicians' and tasks often limited to finalizing discharge letters. Added to multiple overtime, this reduces physicians' and secretaries' work satisfaction. This article describes the context and development of delegating medico-administrative tasks to secretaries in our department of internal medicine.
Keywords
Humans, Internship and Residency, Job Satisfaction, Medical Secretaries, Physicians, Workload
Pubmed
Create date
23/11/2017 18:38
Last modification date
20/08/2019 17:15
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