Social and sociotechnical interactions of visitors in a digital museum exhibition: The Montreux Digital Heritage Lab

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Serval ID
serval:BIB_EAFAF01CD647
Type
Article: article from journal or magazin.
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Publications
Institution
Title
Social and sociotechnical interactions of visitors in a digital museum exhibition: The Montreux Digital Heritage Lab
Journal
Les Cahiers du Numérique
Author(s)
Smirnova Tatiana, Vinck Dominique
ISSN
1622-1494
Publication state
Published
Issued date
04/2019
Peer-reviewed
Oui
Volume
15
Number
1-2
Pages
43-66
Language
english
Abstract
In the 21st century museums are exploring digital opportunities. New types of activity have appeared alongside new devices for virtualization, a new communication environment and new forms of art and exhibitions. In this article we analyze the changing nature of museum activity and study the dynamics and transformations related to the use of digital technologies. How do these technologies participate in the social and sociotechnical interactions taking place in museums? What are the effects of new technologies on museum practices? To explore these questions, we conducted a field study of the "Montreux Jazz Heritage Lab II" project. This museum space was never organized according to classical museum standards and thus vividly demonstrates the dynamics of the changes taking place today in museum projects adopting a digital development path. Our ethnographic observations focused on different project-related aspects: museum attendance, visitor behaviour, interaction between visitors and with staff, technical problems and communication processes. This work has provided quantitative and qualitative data allowing us to explore social and sociotechnical interactivity in a museum space and the participation of digital technologies in museum visits. The devices used in the lab studied showcase processes for individualizing the visitor experience.
Keywords
Digital museum, interaction, visitor, jazz festival, heritage
Create date
25/04/2019 12:39
Last modification date
21/08/2019 6:10
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