Social and sociotechnical interactions of visitors in a digital museum exhibition: The Montreux Digital Heritage Lab

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Ressource 1Télécharger: 190227_06_Smirnova-Vinck_V1.pdf (752.12 [Ko])
Etat: Public
Version: Author's accepted manuscript
Licence: Non spécifiée
ID Serval
serval:BIB_EAFAF01CD647
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Titre
Social and sociotechnical interactions of visitors in a digital museum exhibition: The Montreux Digital Heritage Lab
Périodique
Les Cahiers du Numérique
Auteur(s)
Smirnova Tatiana, Vinck Dominique
ISSN
1622-1494
Statut éditorial
Publié
Date de publication
04/2019
Peer-reviewed
Oui
Volume
15
Numéro
1-2
Pages
43-66
Langue
anglais
Résumé
In the 21st century museums are exploring digital opportunities. New types of activity have appeared alongside new devices for virtualization, a new communication environment and new forms of art and exhibitions. In this article we analyze the changing nature of museum activity and study the dynamics and transformations related to the use of digital technologies. How do these technologies participate in the social and sociotechnical interactions taking place in museums? What are the effects of new technologies on museum practices? To explore these questions, we conducted a field study of the "Montreux Jazz Heritage Lab II" project. This museum space was never organized according to classical museum standards and thus vividly demonstrates the dynamics of the changes taking place today in museum projects adopting a digital development path. Our ethnographic observations focused on different project-related aspects: museum attendance, visitor behaviour, interaction between visitors and with staff, technical problems and communication processes. This work has provided quantitative and qualitative data allowing us to explore social and sociotechnical interactivity in a museum space and the participation of digital technologies in museum visits. The devices used in the lab studied showcase processes for individualizing the visitor experience.
Mots-clé
Digital museum, interaction, visitor, jazz festival, heritage
Création de la notice
25/04/2019 12:39
Dernière modification de la notice
21/08/2019 6:10
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