Conflict management in interorganizational projects: An integrative analysis of two longitudinal case studies in information systems

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Version: author
Serval ID
serval:BIB_D7B70E7BA16E
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Conflict management in interorganizational projects: An integrative analysis of two longitudinal case studies in information systems
Title of the conference
14th European Academy of Management (EURAM)
Author(s)
Missonier S., Chedotel F., Loufrani-Fedida S.
Address
Valencia, Spain
Publication state
Published
Issued date
06/2014
Peer-reviewed
Oui
Language
english
Abstract
This paper investigates a subject of huge importance in the field of project management: conflict management in interorganizational projects. In response to the limits of prior studies, we propose to develop an integrative analysis that combines the types of conflict, the multi-stakeholders, and the dynamic nature of conflicts in interorganizational projects. We also propose to highlight the role played by conflict management. We base our analysis on a comparison of two longitudinal case studies of information systems interorganizational projects (one case of failure and one of success). Our findings show how conflict episodes between stakeholders chain over time and how one type of conflict may trigger another. Consequently, we provide an analysis helpful to project managers by highlighting the means of management that can help them transform detrimental conflict into constructive conflict.
Keywords
Conflict management, Interorganizational projects, Information systems, Longitudinal studies
Create date
23/06/2014 10:25
Last modification date
21/08/2019 5:16
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