Consequences of Nurse Presenteeism in Switzerland and Portugal and Strategies to Minimize It: A Qualitative Study.

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State: Public
Version: Final published version
License: CC BY 4.0
Serval ID
serval:BIB_A5B4FA845419
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Consequences of Nurse Presenteeism in Switzerland and Portugal and Strategies to Minimize It: A Qualitative Study.
Journal
Healthcare
Author(s)
Pereira F., Querido A., Verloo H., Bieri M., Laranjeira C.
ISSN
2227-9032 (Print)
ISSN-L
2227-9032
Publication state
Published
Issued date
25/09/2022
Peer-reviewed
Oui
Volume
10
Number
10
Pages
1871
Language
english
Notes
Publication types: Journal Article
Publication Status: epublish
Abstract
Nurses exhibit higher rates of presenteeism than other professionals, with consequences for the quality of care and patient safety. However, nurses' perceptions of these issues have been poorly explored. This study investigated the perceptions and experiences of frontline nurses and nurse managers in Switzerland and Portugal about the consequences of presenteeism and strategies to minimize it in different healthcare settings. Our qualitative study design used video focus groups involving 55 participants from both countries. Thematic analysis of their transcribed discussions revealed six themes surrounding the consequences of presenteeism: the personal impact on nurses' health and wellbeing, on their family relationships, and on professional frustration and dissatisfaction; the professional impact on work dynamics; the social impact on the quality of care and patient safety and on society's impressions of the profession. At the individual, collective, and institutional levels, six strategies were evoked to minimize presenteeism: encouraging professionals' self-knowledge; creating a positive work atmosphere; facilitating communication channels; developing a positive organizational culture; implementing preventive/curative institutional interventions; identifying and documenting situations linked to presenteeism. Nurses' perceptions and experiences provided a deeper understanding of their presenteeism and revealed underused pathways toward preventing and minimizing presenteeism via bottom-up approaches.
Keywords
employee health, focus group, nursing work, patient safety, presenteeism, qualitative research, quality of care
Pubmed
Web of science
Open Access
Yes
Create date
09/11/2022 9:21
Last modification date
23/01/2024 8:31
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