Cooperative Dynamics of Loyal Customers in Queueing Networks

Détails

ID Serval
serval:BIB_A54F6215802C
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Titre
Cooperative Dynamics of Loyal Customers in Queueing Networks
Titre de la conférence
2006 International Conference on Service Systems and Service Management Proceedings
Auteur(s)
Gallay O., Hongler M.-O.
Editeur
Institute of Electrical and Electronics Engineers (IEEE)
Adresse
Troyes, France
ISBN
1-4244-0451-7
1-4244-0450-9
Statut éditorial
Publié
Date de publication
10/2006
Pages
996-1001
Langue
anglais
Résumé
We consider queueing networks (QN) with feedback loops roamed by "intelligent" agents, able to select their routing on the basis of their measured waiting times at the QN nodes. This is an idealized model to discuss the dynamics of customers who stay loyal to a service supplier, provided their service time remains below a critical threshold. For these QN's, we show that the traffic flows may exhibit collective patterns typically encountered in multi-agent systems. In simple network topologies, the emergent cooperative behaviors manifest themselves via stable macroscopic temporal oscillations, synchronization of the queue contents and stabilization by noise phenomena. For a wide range of control parameters, the underlying presence of the law of large numbers enables us to use deterministic evolution laws to analytically characterize the cooperative evolution of our multi-agent systems.
Mots-clé
Queueing networks, Feedback loops, Loyal customers, Cooperation, Stable temporal oscillations, Synchronization, Stabilization by noise
Web of science
Création de la notice
15/03/2017 15:26
Dernière modification de la notice
05/06/2018 16:55
Données d'usage