How Personal Are Consumer Brand Evaluations? Disentangling the Role of Personal and Extrapersonal Associations in Consumer Judgments

Details

Serval ID
serval:BIB_A2AC1B2DB691
Type
Inproceedings: an article in a conference proceedings.
Publication sub-type
Abstract (Abstract): shot summary in a article that contain essentials elements presented during a scientific conference, lecture or from a poster.
Collection
Publications
Institution
Title
How Personal Are Consumer Brand Evaluations? Disentangling the Role of Personal and Extrapersonal Associations in Consumer Judgments
Title of the conference
NA-Advances in Consumer Research
Author(s)
Czellar S., Luna D., Voyer B., Schwob A.
Publisher
Association for Consumer Research
Address
Duluth, MN
Publication state
Published
Issued date
2008
Peer-reviewed
Oui
Editor
Lee A. Y. , Soman D.
Volume
35
Pages
997
Language
english
Abstract
Research in social psychology suggests that consumers may rely on both personal and extrapersonal associations when making memory-based judgments. Building on recent advances in implicit attitude measurement, we identify factors determining whether consumers are more likely to rely on personal or extrapersonal associations when making brand judgments. In a first study, we show that consumer expertise affects the role of personal vs. extrapersonal associations in brand evaluations. Specifically, we show that novices' brand evaluations are predominantly based on extrapersonal associations while experts' brand evaluations are mostly based on personal associations. Implications of these results are discussed and details on our further experiments are provided.
Create date
06/12/2010 14:56
Last modification date
20/08/2019 16:08
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