The Grey Box: How Understanding the Functioning of a Mobile Device Affects the Success of a Mobile Service

Details

Serval ID
serval:BIB_969DEB219693
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
The Grey Box: How Understanding the Functioning of a Mobile Device Affects the Success of a Mobile Service
Title of the conference
Exploring Services Science Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings
Author(s)
Bonazzi R., Lebraty J.-F., Missonier S.
Publisher
Springer Berlin Heidelberg
Address
Geneva, Switzerland
ISBN
9783642282263
9783642282270
ISSN
1865-1348
1865-1356
Publication state
Published
Issued date
2012
Peer-reviewed
Oui
Editor
Snene M.
Volume
103
Series
Lecture Notes in Business Information Processing (LNBIP)
Pages
311-320
Language
english
Abstract
Mobile devices such as smartphones are becoming an important point of access for a large number of services. Accordingly the interaction between the device and the mobile user is changing towards a mutual adaptation. In this paper we present a set of empirical results to support our claim that an interdisciplinary framework is required to build mobile interfaces that increase mobile user perceived added value. The main contribution of this paper lays in its adaptation of technology adoption models towards mobile devices to derive a set of design guidelines and its test design to derive relevant outcomes.
Keywords
Design, Human Computer Interaction, Technology Acceptance Model, Mobile Services
Web of science
Create date
12/12/2011 22:45
Last modification date
20/08/2019 15:58
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