A part of a book.
Chapter: chapter ou part
Normalisation informatique et marchés de services : le cas du XML
Title of the book
Services sans frontières : mondialisation, normalisation et régulation de l'économie des services
Presses de Science Po
Address of publication
Graz J.-C., Niang N.
Extensible Markup Language (XML) is a generic computing language that provides an outstanding case study of commodification of service standards. The development of this language in the late 1990s marked a shift in computer science as its extensibility let store and share any kind of data. Many office suites software rely on it. The chapter highlights how the largest multinational firms pay special attention to gain a recognised international standard for such a major technological innovation. It argues that standardisation processes affects market structures and can lead to market capture. By examining how a strategic use of standardisation arenas can generate profits, it shows that Microsoft succeeded in making its own technical solution a recognised ISO standard in 2008, while the same arena already adopted two years earlier the open source standard set by IBM and Sun Microsystems. Yet XML standardisation also helped to establish a distinct model of information technology services at the expense of Microsoft monopoly on proprietary software
services, international standards, office suites, computing, XML, globalisation, international economy, multinational corporations, rent, competition
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