Designing Tools for Collectively Solving Ill-Structured Problems

Details

Serval ID
serval:BIB_8612C0162748
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Designing Tools for Collectively Solving Ill-Structured Problems
Title of the conference
Proceedings of the 51st Hawaii International Conference on System Sciences
Author(s)
Avdiji H., Elikan D., Missonier S., Pigneur Y.
Publisher
Hawaii International Conference on System Sciences
Address
Hawaii
ISBN
9780998133119
Publication state
Published
Issued date
01/2018
Language
english
Abstract
Ill-structured management problems are of paramount importance for organizations today. As they are complex to solve, they are undertaken by teams of diverse individuals who make use of tools to help them in solving such problems. Most tools either focus on supporting collaborative practices or are dedicated to solving specific ill-structured problems. In this paper, we bridge these two perspectives and provide design principles for tools that both support collaboration and are tailored for specific ill-structured problems. We derived these design principles from our participant observation of two critical cases of such collaborative tools: the Business Model Canvas and the Team Alignment Map. We lay the theoretical and design foundations for future developments of similar collaborative tools. Our paper illustrates the value that the IS discipline can bring to the increasing call for a design approach to management by rigorously developing tools for co-design.
Keywords
Wicked management problem, co-design, visual, Design Science Research, Visual Inquiry Tool
Open Access
Yes
Create date
27/02/2018 11:37
Last modification date
20/08/2019 14:45
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