The Importance of a General Measure of Brand Engagement on Market Behavior: Development and Validation of a Scale

Details

Serval ID
serval:BIB_831DFFDE2C04
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
The Importance of a General Measure of Brand Engagement on Market Behavior: Development and Validation of a Scale
Journal
Journal of Marketing Research
Author(s)
Sprott D., Czellar S., Spangenberg E.
ISSN
0022-2437
Publication state
Published
Issued date
02/2009
Peer-reviewed
Oui
Volume
46
Number
1
Pages
92-104
Language
english
Abstract
Brand engagement in self-concept (BESC) is a generalized view of brands in relation to the self, with consumers varying in their tendency to include important brands as part of their self-concepts. The authors develop an eight-item scale to measure BESC and demonstrate that it captures a consumer's general engagement with brands. This scale successfully predicts consumers' differential attention to, memory of, and preference for their favorite brands. Brand engagement in self-concept is also related to differential brand loyalty, with high-BESC consumers being less price and time sensitive regarding their favorite brands than low-BESC consumers. The authors discuss the usefulness of this construct for marketing research.
Keywords
brand attitudes, brand equity, brand preferences, self-brand connection, self-concept
Web of science
Create date
18/11/2010 14:59
Last modification date
20/08/2019 15:43
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