Health outcomes of online consumer health information: A systematic mixed studies review with framework synthesis.

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State: Public
Version: Final published version
License: CC BY 4.0
Serval ID
serval:BIB_8264EFB286B2
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Health outcomes of online consumer health information: A systematic mixed studies review with framework synthesis.
Journal
Journal of the Association for Information Science and Technology
Author(s)
Pluye P., El Sherif R., Granikov V., Hong Q.N., Vedel I., Galvao MCB, Frati FEY, Desroches S., Repchinsky C., Rihoux B., Légaré F., Burnand B., Bujold M., Grad R.
ISSN
2330-1635 (Print)
ISSN-L
2330-1635
Publication state
Published
Issued date
07/2019
Peer-reviewed
Oui
Volume
70
Number
7
Pages
643-659
Language
english
Notes
Publication types: Journal Article ; Review
Publication Status: ppublish
Abstract
The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.
Pubmed
Web of science
Open Access
Yes
Create date
31/08/2019 0:19
Last modification date
12/01/2022 8:11
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