Consistency between brand image and website image: Does it matter?

Details

Serval ID
serval:BIB_81BD734A2E35
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Consistency between brand image and website image: Does it matter?
Journal
International Journal of Internet Marketing and Advertising
Author(s)
Müller B.
Publication state
Published
Issued date
2008
Peer-reviewed
Oui
Volume
4
Number
4
Pages
350-361
Language
english
Abstract
This research examines how the perception of consistency between brand image and website image affects brand attitude. With the massive development of the internet, most of the brick-and-mortar companies created their own website. Two prevailing strategies emerged: some companies transposed their brand with the corresponding name, image and values to the website and others created a new brand name to exist on the net. As the representation of a brand on the internet is limitless, it is not sure that brand image perceived by website visitors is consistent with their prior brand image. Results provide empirical evidence of a moderating effect of perceived consistency on the relation between website and brand attitude.
Create date
11/06/2008 13:44
Last modification date
20/08/2019 15:42
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