Interpersonal accuracy and positive interaction outcomes: When situation-specific accuracy skills are more efficient than a general emotion recognition skill

Details

Serval ID
serval:BIB_762A22B6F422
Type
Inproceedings: an article in a conference proceedings.
Publication sub-type
Poster: Summary – with images – on one page of the results of a researche project. The summaries of the poster must be entered in "Abstract" and not "Poster".
Collection
Publications
Institution
Title
Interpersonal accuracy and positive interaction outcomes: When situation-specific accuracy skills are more efficient than a general emotion recognition skill
Title of the conference
Nonverbal behavior preconference of the annual meeting of the Society for Personality and Social Psychology, Long Beach, California
Author(s)
Carrard V., Schmid Mast M.
Publication state
Published
Issued date
02/2015
Abstract
Interpersonal accuracy is the ability to correctly assess others' traits and states based on the observation of verbal and nonverbal behaviors of our pairs. This skill is usually measured with a general emotion recognition ability test. Some researchers have also assessed it as a more situation-specific skill as it unfolds in a social interaction. The aim of the present study was to test which aspect predicts interaction outcomes best. In a field study, we assessed general emotion recognition accuracy of 60 general practitioners and we asked them to evaluate their patients' preferences for medical communication style after each of 4 to 6 consultations. This evaluation was compared to the patient's actual preference to obtain a measure of situation-specific interpersonal accuracy. Patients also indicated their satisfaction, trust, and enablement. Results show that the situation-specific interpersonal accuracy was related to more positive interaction outcomes whereas the general emotion recognition skill was not.
Create date
12/05/2015 13:19
Last modification date
26/01/2022 7:36
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