Software teams address software defect problems in a simple way: they identify them, assign them and resolve them. Nevertheless, studies have proven that having only these activities as approaches to handle a large and increasing number of software defects is inefficient. As a solution to this, we propose in this study a managerial conceptual tool for mining software defects in order to improve the management of SDs. With our proof of concept, we demonstrate how SDs mining management can be enhanced from a strategic and operational view. This is done through the precise definition of software defects’ management objectives in line with the objectives of the software product owner.