The Uptake of e-Government in Switzerland: An Improbable Mismatch?


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Thèse: thèse de doctorat.
The Uptake of e-Government in Switzerland: An Improbable Mismatch?
Cahlikova Tereza
Giauque David
Détails de l'institution
Université de Lausanne, Faculté des sciences sociales et politiques
Statut éditorial
Date de publication
The objective of this PhD project consists in the analysis of drivers of and barriers to e-Government development in Switzerland and in the assessment of the utility of this specific type of public innovation for the Swiss public administration. Using a mixed-method approach that combines semistructured interviews and an expert survey, this research provides explanations related to the comparatively low ranking of the country in the matter of e-Government. The Swiss case study is here classified as a deviant one; the outcome in the matter of e-Government does not correspond to the background conditions that characterise the Swiss context. The findings show that the key factors that impact on the uptake of e-Government projects are related to organisational culture in the Swiss public administrations and to the lack of cooperation structures between different departments and levels of government. The instalment of a more innovation-friendly culture would lead to more openness toward e-Government and to the empowerment of the Swiss public sector in regard to public innovation. Due to the division of competencies defined by the Swiss federalist structures, the creation of a community that would allow for sharing innovative ideas seems to constitute the key to more cooperation and learning in the framework of e-Government projects.
e-Government, organisational culture, public innovation, Swiss public administration
Création de la notice
17/05/2019 11:04
Dernière modification de la notice
14/02/2020 7:19
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