Can Interviewer Evaluations Predict Short-Term and Long-Term Participation in Telephone Panels?

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Etat: Public
Version: Final published version
Licence: CC BY-NC-ND 4.0
ID Serval
serval:BIB_565DBE25A0B3
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Titre
Can Interviewer Evaluations Predict Short-Term and Long-Term Participation in Telephone Panels?
Périodique
Journal of Official Statistics
Auteur(s)
Lipps Oliver, Voorpostel Marieke
ISSN
2001-7367
Statut éditorial
Publié
Date de publication
01/03/2020
Peer-reviewed
Oui
Volume
36
Numéro
1
Pages
117-136
Langue
anglais
Résumé
Interviewers often assess after the interview the respondent’s ability and reluctance to
participate. Prior research has shown that this evaluation is associated with next-wave
response behavior in face-to-face surveys. Our study adds to this research by looking at this
association in telephone surveys, where an interviewer typically has less information on
which to base an assessment. We looked at next-wave participation, non-contact and refusal,
as well as longer-term participation patterns. We found that interviewers were better able to
anticipate refusal than non-contact relative to participation, especially in the next wave, but
also in the longer term. Our findings confirm that interviewer evaluations – in particular of the
respondent’s reluctance to participate – can help predict response at later waves, also after
controlling for commonly used predictors of survey nonresponse. In addition to helping to
predict nonresponse in the short term, interviewer evaluations provide useful information for a
long-term perspective as well, which may be used to improve nonresponse adjustment and in
responsive designs in longitudinal surveys.
Mots-clé
Statistics and Probability
Open Access
Oui
Création de la notice
19/03/2020 11:39
Dernière modification de la notice
20/03/2020 8:08
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