Organisational Impacts of Information Systems: the Case of Swiss Civil Registers

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Serval ID
serval:BIB_5575C5495DDD
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Title
Organisational Impacts of Information Systems: the Case of Swiss Civil Registers
Title of the conference
15th annual conference of the International Research Society for Public Management (IRSPM),
Author(s)
Glassey O., Formaz J.
Organization
IRSPM XV
Publication state
Published
Issued date
04/2011
Language
english
Abstract
This paper examines the revolution that has occurred in the management of population registers in Switzerland over the last decade, with the introduction of electronic databases replacing paper-based registers, and due to a process of harmonisation to foster data-exchange. Focusing on civil registration, which has long operated with rules laid down two centuries ago, we have developed a model to assess the organisational impacts of this major development on Swiss public administration, especially in terms of centralisation.
Keywords
civil registrationation, information technology, centralisationation, public management
Create date
15/04/2011 8:13
Last modification date
14/11/2023 12:08
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