A note paper on note-taking: understanding annotations of mobile phone calls

Details

Serval ID
serval:BIB_1BF5D620D9CE
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Title
A note paper on note-taking: understanding annotations of mobile phone calls
Title of the conference
Proceedings of the 14th international conference on human-computer interaction with mobile devices and services (MobileHCI'12)
Author(s)
Carrascal J. P., De Oliveira R., Cherubini M.
Address
San Francisco, USA
ISBN
978-1-4503-1105-2
Publication state
Published
Issued date
2012
Pages
21-24
Language
english
Abstract
Note-taking has been largely studied in contexts of work meetings. However, often people need to remember information exchanged in informal situations, such as during mobile phone conversations. In this paper we present a study conducted with 59 subjects who had their phone calls semi-automatically transcribed for later annotation. Analysis of the 621 calls and the subjects' annotation behavior revealed that phone recall is indeed a relevant user need. Furthermore, identifying patterns in phone calls such as numbers and names provide better indicators of annotation than variables related to the callers' profile, context of calls, or quality of service. Our findings suggest implications for the design of mobile phone annotation tools.
Keywords
phone call, annotation, context, mobile information
Create date
28/11/2016 15:45
Last modification date
20/08/2019 13:52
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