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Standardizing services: transnational authority and market power
Title of the book
Handbook of the international political economy of production
van der Pijl K.
Handbooks of Research on International Political Economy series
Services account for more than 70 percent of GDP in the OECD countries and 50 percent of developing and transition countries. Standardization works to impose common norms on highly differentiated current practice as to availability, provision, and use of services. Some rely on public services, others provide consumer protection or relate to security matters involving liability issues for users and providers alike. Service standards reflect the development of a transnational hybrid authority which exercises a distinct form of market power in the reorganisation of the global capitalist economy towards services.
services , standards, regulation, globalization, Business process outsourcing (BPO), international political economy, ISO, CEN
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