Talk Before It's Too Late: Reconsidering the Role of Conversation in Information Systems Project Management

Détails

ID Serval
serval:BIB_0C9ACC624229
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Titre
Talk Before It's Too Late: Reconsidering the Role of Conversation in Information Systems Project Management
Périodique
Journal of Management Information Systems
Auteur(s)
Mastrogiacomo S., Missonier S., Bonazzi R.
ISSN
0742-1222
Statut éditorial
Publié
Date de publication
2014
Peer-reviewed
Oui
Volume
31
Numéro
1
Pages
47-78
Langue
anglais
Résumé
Effective team coordination is essential for information systems (IS) projects' success. This article, based on design science research, describes a four-year study to develop and instantiate a conceptual model-called Coopilot-to improve real-time coordination in IS projects. Coopilot is a simple conversational guide to help IS project managers minimize the number of coordination surprises that arise for teams during their project meetings. Drawing on coordination literature outside the IS research field, we have adapted and instantiated the theory of joint activity developed by psycholinguist Herbert Clark [13]. Results illustrate the relevance of Clark's theory for understanding real-time coordination and highlight the importance of conversation management to achieve more effective team coordination in IS projects. Project managers involved in this study who used Coopilot reported both higher levels of confidence that their projects were on a successful path and overall higher levels of team motivation.
Mots-clé
Conversation for coordination, IS project management, IS teams, Project management, Team coordination
Web of science
Site de l'éditeur
Création de la notice
26/09/2013 11:26
Dernière modification de la notice
20/08/2019 13:34
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