Technological Frames in Public Administration: What Do Public Managers Think of Big Data?

Détails

ID Serval
serval:BIB_0587EE30297B
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Titre
Technological Frames in Public Administration: What Do Public Managers Think of Big Data?
Périodique
Government Information Quarterly
Auteur(s)
Guenduez Ali Asker, Mettler Tobias, Schedler Kuno
ISSN
0740-624X
ISSN-L
0740-624X
Statut éditorial
In Press
Peer-reviewed
Oui
Langue
anglais
Résumé
Being among the largest creators and gatherers of data in many countries, public administrations are looking for ways to harness big data technology. However, the de facto uses of big data in the public sector remain very limited. Despite numerous studies aiming to clarify the term big data, for many public managers, it remains unclear what this technology does and does not offer public administration. Using the concept of technological frames, we explore the assumptions, expectations, and understandings that public managers possess in order to interpret and make sense of big data. We identify nine big data frames, ranging from inward-oriented techno-enthusiasts to outward-oriented techno-skeptics, each of which characterizes public managers’ specific viewpoints relating to the introduction of big data in public administrations. Our findings highlight inconsistencies between different perceptions and reveal widespread skepticism among public managers, helping to better understand why the de facto uses of large amounts of data in the public sector remain very limited.
Mots-clé
Big data, technological frame, public manager, public administration, Q methodology
Open Access
Oui
Création de la notice
11/09/2019 9:13
Dernière modification de la notice
17/10/2019 7:25
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