Ten misunderstandings about maturity models: Did the E-government Research Community Got it All Wrong?

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Etat: Public
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ID Serval
serval:BIB_F6889DB7515E
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
Ten misunderstandings about maturity models: Did the E-government Research Community Got it All Wrong?
Titre de la conférence
Proceedings of the 21st Annual International Conference on Digital Government Research (dg.o 2020)
Auteur⸱e⸱s
Andersen Kim Normann, Lee Jungwoo, Mettler Tobias, Moon M. Jae
Organisation
21st Annual International Conference on Digital Government Research, Seoul
Statut éditorial
Publié
Date de publication
15/06/2020
Peer-reviewed
Oui
Série
Proceedings of dg.o '20: The 21st Annual International Conference on Digital Government Research
Pages
261–266
Langue
anglais
Résumé
In this paper, we take the initial steps of re-formulating the research agenda on maturity models within the government context. Critiques on maturity models in government digitalization has been collected via a systematic review of academic literature. Synthesis of the articles (n=47) has resulted in a list of ten objections and critique of maturity models. The author team of this paper has been heavily involved in pioneering and leading research on maturity models. Standing on the shoulders of this track-record, we have coined a possible response on how maturity models might still have an important role to play in theorizing about why, how and where government progresses in their use of digital technologies. Also, we argue that maturity models have an important role to play for practice in their navigation in a yet more multifaceted technological dependent government.
Mots-clé
stage model, maturity model, electronic government, government digitalization
Création de la notice
16/04/2020 14:07
Dernière modification de la notice
18/06/2020 7:10
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