The role of nonverbal communication in medical interactions: Empirical results, theoretical bases, and methodological issues
Détails
Etat: Public
Version: Author's accepted manuscript
ID Serval
serval:BIB_F416561306CF
Type
Partie de livre
Sous-type
Chapitre: chapitre ou section
Collection
Publications
Institution
Titre
The role of nonverbal communication in medical interactions: Empirical results, theoretical bases, and methodological issues
Titre du livre
The Oxford handbook of health communication, behavior change, and treatment adherence
Editeur
Oxford, UK: Oxford University Press
ISBN
9780199795833
Statut éditorial
Publié
Date de publication
2013
Editeur⸱rice scientifique
Martin L. R., DiMatteo R.
Pages
38-53
Langue
anglais
Résumé
The goal of the present chapter is to provide an overview of the existing literature on nonverbal
communication in the medical encounter. After introducing the different functions of nonverbal
behavior and its importance in the medical context, we present empirical evidence showing how
physician nonverbal behavior relates to different patient outcomes such as satisfaction, trust, or
adherence. We then present different models and assessment tools with which nonverbal behavior
in the medical encounter can be studied. The physician's ability to pick up and correctly interpret
the patient's nonverbal cues (interpersonal sensitivity) and its impact on patient outcomes will be
reviewed. We close the chapter by providing a summary of the main results and an outlook on open
questions in the field.
communication in the medical encounter. After introducing the different functions of nonverbal
behavior and its importance in the medical context, we present empirical evidence showing how
physician nonverbal behavior relates to different patient outcomes such as satisfaction, trust, or
adherence. We then present different models and assessment tools with which nonverbal behavior
in the medical encounter can be studied. The physician's ability to pick up and correctly interpret
the patient's nonverbal cues (interpersonal sensitivity) and its impact on patient outcomes will be
reviewed. We close the chapter by providing a summary of the main results and an outlook on open
questions in the field.
Création de la notice
28/11/2014 12:51
Dernière modification de la notice
20/08/2019 17:21
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