The role of nonverbal communication in medical interactions: Empirical results, theoretical bases, and methodological issues
Details
State: Public
Version: Author's accepted manuscript
Serval ID
serval:BIB_F416561306CF
Type
A part of a book
Publication sub-type
Chapter: chapter ou part
Collection
Publications
Institution
Title
The role of nonverbal communication in medical interactions: Empirical results, theoretical bases, and methodological issues
Title of the book
The Oxford handbook of health communication, behavior change, and treatment adherence
Publisher
Oxford, UK: Oxford University Press
ISBN
9780199795833
Publication state
Published
Issued date
2013
Editor
Martin L. R., DiMatteo R.
Pages
38-53
Language
english
Abstract
The goal of the present chapter is to provide an overview of the existing literature on nonverbal
communication in the medical encounter. After introducing the different functions of nonverbal
behavior and its importance in the medical context, we present empirical evidence showing how
physician nonverbal behavior relates to different patient outcomes such as satisfaction, trust, or
adherence. We then present different models and assessment tools with which nonverbal behavior
in the medical encounter can be studied. The physician's ability to pick up and correctly interpret
the patient's nonverbal cues (interpersonal sensitivity) and its impact on patient outcomes will be
reviewed. We close the chapter by providing a summary of the main results and an outlook on open
questions in the field.
communication in the medical encounter. After introducing the different functions of nonverbal
behavior and its importance in the medical context, we present empirical evidence showing how
physician nonverbal behavior relates to different patient outcomes such as satisfaction, trust, or
adherence. We then present different models and assessment tools with which nonverbal behavior
in the medical encounter can be studied. The physician's ability to pick up and correctly interpret
the patient's nonverbal cues (interpersonal sensitivity) and its impact on patient outcomes will be
reviewed. We close the chapter by providing a summary of the main results and an outlook on open
questions in the field.
Create date
28/11/2014 12:51
Last modification date
20/08/2019 17:21
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