Service robots in hospitals : new perspectives on niche evolution and technology affordances

Détails

Ressource 1Télécharger: EJIS Manuscript.pdf (971.56 [Ko])
Etat: Public
Version: de l'auteur⸱e
ID Serval
serval:BIB_E611924E6FD9
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
Service robots in hospitals : new perspectives on niche evolution and technology affordances
Périodique
European Journal of Information Systems
Auteur⸱e⸱s
Mettler Tobias, Sprenger Michaela, Winter Robert
ISSN
0960-085X
1476-9344
Statut éditorial
Publié
Date de publication
2017
Peer-reviewed
Oui
Volume
26
Numéro
5
Pages
451-468
Langue
anglais
Résumé
Changing demands in society and the limited capabilities of health systems have paved the way for robots to move out of industrial contexts and enter more human-centered environments such as health care. We explore the shared beliefs and concerns of health workers on the introduction of autonomously operating service robots in hospitals or professional care facilities. By means of Q-methodology, a mixed research approach specifically designed for studying subjective thought patterns, we identify five potential end-user niches, each of which perceives different affordances and outcomes from using service robots in their working environment. Our findings allow for better understanding resistance and susceptibility of different users in a hospital and encourage managerial awareness of varying demands, needs, and surrounding conditions that a service robot must contend with. We also discuss general insights into presenting the Q-methodology results and how an affordance-based view could inform the adoption, appropriation, and adaptation of emerging technologies.
Mots-clé
service robots, healthcare, IT affordance, Library and Information Sciences, Information Systems
Open Access
Oui
Création de la notice
14/03/2017 11:38
Dernière modification de la notice
20/08/2019 17:09
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