Marketing consequences: Stakeholder marketing and supply chain CSR issues

Détails

ID Serval
serval:BIB_E3A734A15B10
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
Marketing consequences: Stakeholder marketing and supply chain CSR issues
Périodique
Business Ethics Quarterly
Auteur⸱e⸱s
Smith N. C., Palazzo G., Bhattacharya C. B.
ISSN
1052-150X
Statut éditorial
Publié
Date de publication
10/2010
Peer-reviewed
Oui
Volume
20
Numéro
4
Pages
617-641
Langue
anglais
Résumé
While considerable attention has been given to the harm done to consumers by marketing, less attention has been given to the harm done by consumers as an indirect effect of marketing activities, particularly in regard to supply chains. The recent development of dramatically expanded global supply chains has resulted in social and environmental problems upstream that are attributable at least in part to downstream marketers and consumers. Marketers have responded mainly by using corporate social responsibility (CSR) communication to counter the critique of CSK practice, but these claims of ethical corporate behavior often lack credibility and can result in a backlash against brands. The article argues that more adequate attention to the harmful upstream effects of downstream marketing and consumption decisions requires greater attention to stakeholder marketing and marketer efforts to help create responsible consumers. It concludes by identifying implications for further research in this important emergent area of marketing ethics.
Web of science
Création de la notice
11/02/2011 16:01
Dernière modification de la notice
21/08/2019 5:15
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