Why Mobile Payments Fail? Towards a Dynamic and Multi-Perspective Explanation

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Etat: Public
Version: de l'auteur⸱e
ID Serval
serval:BIB_A4357C2B315C
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
Why Mobile Payments Fail? Towards a Dynamic and Multi-Perspective Explanation
Titre de la conférence
Proceedings of the 42th Annual Hawaii International Conference on System Sciences (HICSS)
Auteur⸱e⸱s
Ondrus J., Lyytinen K., Pigneur Y.
Editeur
IEEE Computer Society
Adresse
Big Island, HI, USA
ISSN
1530-1605
Statut éditorial
Publié
Date de publication
01/2009
Peer-reviewed
Oui
Volume
42
Langue
anglais
Résumé
Despite optimistic expectations fast diffusion of mobile payments has not taken place after a decade of trials. Several explanations to this situation have been put forward using several theories and levels of analysis. Due to the complexity and dynamism of the diffusion we need multiple perspectives to account for diffusion challenge. We juxtapose three frameworks into a dynamic analysis framework. We apply the proposed framework to explain three failed introductions of mobile payments in the Swiss market. In particular, a recent ambitious trial is confronted with the proposed framework to detect roots of its failure. Our analysis suggests that market-level and behavioral facets need more attention in future in explaining mobile payment diffusion. To guide future efforts we propose several avenues for further research.
Création de la notice
07/11/2009 17:02
Dernière modification de la notice
20/08/2019 15:09
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