Beyond Panoptic Surveillance: On the Ethical Dilemmas of the Connected Workplace

Détails

Ressource 1Télécharger: MettlerNaous_ECIS2022.pdf (373.26 [Ko])
Etat: Public
Version: Final published version
Licence: Non spécifiée
ID Serval
serval:BIB_84BD447FE5A9
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
Beyond Panoptic Surveillance: On the Ethical Dilemmas of the Connected Workplace
Titre de la conférence
Proceedings of the Thirtieth European Conference on Information Systems
Auteur⸱e⸱s
Mettler Tobias, Naous Dana
Editeur
Association for Information Systems
Organisation
Thirtieth European Conference on Information Systems (ECIS 2022), Timișoara, Romania
Statut éditorial
Publié
Date de publication
19/04/2022
Peer-reviewed
Oui
Langue
anglais
Résumé
Technological advances such as the Internet-of-Things, big data, and artificial intelligence have enabled new ways of managerial oversight moving away from panoptic surveillance to what we call “connected surveillance”. The COVID-19 pandemic has accelerated the adoption of connected surveillance which purpose is not only scruitizing employees’ work performance but also health, personal beliefs, and other private matters. With the implementation of connected workplaces, therefore, various ethical dilemmas arise. We highlight four emerging dilemmas, namely: (1) the good of the individual versus the good of the community, (2) ownership versus information disclosure, (3) justice versus mercy, and (4) truth versus loyalty. We discuss those ethical dilemmas for the case of corporate wellness programs which is frequently used as guise to introduce connected surveillance. Following a socio-technical perspective, we discuss ethical responses that focus on people involvement and technology assessment. We also highlight practical responses that can aim at mitigating the dilemmas.
Mots-clé
Connected Surveillance, Internet-of-Things, Corporate Wellness Programs, Ethical Dilemmas, Ethics of Technology
Financement(s)
Fonds national suisse / Programmes / 187429
Création de la notice
19/04/2022 9:52
Dernière modification de la notice
18/06/2022 6:34
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