Beyond Panoptic Surveillance: On the Ethical Dilemmas of the Connected Workplace

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Serval ID
serval:BIB_84BD447FE5A9
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Beyond Panoptic Surveillance: On the Ethical Dilemmas of the Connected Workplace
Title of the conference
Proceedings of the Thirtieth European Conference on Information Systems
Author(s)
Mettler Tobias, Naous Dana
Publisher
Association for Information Systems
Organization
Thirtieth European Conference on Information Systems (ECIS 2022), Timișoara, Romania
Publication state
Published
Issued date
19/04/2022
Peer-reviewed
Oui
Language
english
Abstract
Technological advances such as the Internet-of-Things, big data, and artificial intelligence have enabled new ways of managerial oversight moving away from panoptic surveillance to what we call “connected surveillance”. The COVID-19 pandemic has accelerated the adoption of connected surveillance which purpose is not only scruitizing employees’ work performance but also health, personal beliefs, and other private matters. With the implementation of connected workplaces, therefore, various ethical dilemmas arise. We highlight four emerging dilemmas, namely: (1) the good of the individual versus the good of the community, (2) ownership versus information disclosure, (3) justice versus mercy, and (4) truth versus loyalty. We discuss those ethical dilemmas for the case of corporate wellness programs which is frequently used as guise to introduce connected surveillance. Following a socio-technical perspective, we discuss ethical responses that focus on people involvement and technology assessment. We also highlight practical responses that can aim at mitigating the dilemmas.
Keywords
Connected Surveillance, Internet-of-Things, Corporate Wellness Programs, Ethical Dilemmas, Ethics of Technology
Funding(s)
Swiss National Science Foundation / Programmes / 187429
Create date
19/04/2022 9:52
Last modification date
18/06/2022 6:34
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