The impact of norm-conforming behaviors on firm reputation

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Etat: Public
Version: Final published version
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ID Serval
serval:BIB_693450EBAF59
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
The impact of norm-conforming behaviors on firm reputation
Périodique
Strategic Management Journal
Auteur⸱e⸱s
Philippe D., Durand R.
ISSN
0143-2095
Statut éditorial
Publié
Date de publication
09/2011
Peer-reviewed
Oui
Volume
32
Numéro
9
Pages
969-993
Langue
anglais
Résumé
Deviance from social norms has been extensively examined in recent strategy research, leaving the strategic implications of conformity largely unexplored. In this article, we argue that firms can elect to conform to a norm along two dimensions: compliance with the goal and level of commitment to the procedures. We then produce a typology of four norm-conforming behaviors, which allows us to isolate differentiated effects of conformity on firm reputation. We examine the corporate environmental disclosures of 90 U.S. firms and find that firms derive different reputational rewards depending on whether they conform to the goal or procedure dimension of the environmental transparency norm. In addition, the relationship between conformity and reputation is moderated by the firm's prior reputation and the stringency of the normative environment.
Mots-clé
conformity, reputation, norm, corporate environmentalism, communication
Web of science
Création de la notice
18/06/2010 14:21
Dernière modification de la notice
06/11/2019 8:08
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