The impact of norm-conforming behaviors on firm reputation
Details
Download: DurandPhilippe_SMJ_2011.pdf (216.88 [Ko])
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Version: Final published version
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State: Public
Version: Final published version
License: Not specified
Serval ID
serval:BIB_693450EBAF59
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
The impact of norm-conforming behaviors on firm reputation
Journal
Strategic Management Journal
ISSN
0143-2095
Publication state
Published
Issued date
09/2011
Peer-reviewed
Oui
Volume
32
Number
9
Pages
969-993
Language
english
Abstract
Deviance from social norms has been extensively examined in recent strategy research, leaving the strategic implications of conformity largely unexplored. In this article, we argue that firms can elect to conform to a norm along two dimensions: compliance with the goal and level of commitment to the procedures. We then produce a typology of four norm-conforming behaviors, which allows us to isolate differentiated effects of conformity on firm reputation. We examine the corporate environmental disclosures of 90 U.S. firms and find that firms derive different reputational rewards depending on whether they conform to the goal or procedure dimension of the environmental transparency norm. In addition, the relationship between conformity and reputation is moderated by the firm's prior reputation and the stringency of the normative environment.
Keywords
conformity, reputation, norm, corporate environmentalism, communication
Web of science
Create date
18/06/2010 13:21
Last modification date
06/11/2019 7:08