Stalled Progress: The Unravelling of Digital Transformation in the Public Sector of Haiti
Détails
Télécharger: Stalled Progress_ The Unravelling of Digital Transformation in th.pdf (529.30 [Ko])
Etat: Public
Version: Final published version
Licence: Non spécifiée
Etat: Public
Version: Final published version
Licence: Non spécifiée
ID Serval
serval:BIB_5DEE68FADC44
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
Stalled Progress: The Unravelling of Digital Transformation in the Public Sector of Haiti
Titre de la conférence
Proceedings of the 45th International Conference on Information Systems
Editeur
Association for Information Systems
Organisation
45th International Conference on Information Systems
Adresse
Bangkok, Thailand
Statut éditorial
Publié
Date de publication
28/10/2024
Peer-reviewed
Oui
Langue
anglais
Notes
Supported by the Swiss Government Excellence Scholarship (grant no. 2022.0459).
Résumé
Despite substantial financial investments, digital transformation remains elusive for many developing countries. Acknowledging a bias towards developed contexts in existing research, this qualitative study explores the stalled progress of DT in developing countries, exemplified by the case of Haiti. To gain deeper insight into the crucial elements pertinent to DT within this specific context, we conducted interviews with 42 key informants and identified four key roadblocks: Governance structure, resource dependence, organizational readiness, and institutional inertia. Our findings reveal unexpected resistance sources. Unlike prior research, we highlight high-ranking officials themselves as significant impediments to the process, often prioritizing personal gain within dysfunctional and politicized institutions. Additionally, unofficial actors, like lawyers threatened by standardized fees, disrupt progress. Frequent leadership changes and a preference for inefficiency further hinder DT while perpetuating institutional chaos. This study concludes with a research agenda for studying context-specific DT in developing countries.
Mots-clé
Digital transformation, Developing countries, Haiti, Public sector
Site de l'éditeur
Création de la notice
12/08/2024 11:07
Dernière modification de la notice
29/10/2024 7:27