User-Oriented Cloud Service Design Based on Market Research Technologies

Détails

ID Serval
serval:BIB_3331AE7818D6
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
User-Oriented Cloud Service Design Based on Market Research Technologies
Titre de la conférence
24th European Conference on Information Systems (ECIS) 2016 Proceedings
Auteur⸱e⸱s
Giessmann A., Naous D., Legner C.
Adresse
Istanbul, Turkey
Statut éditorial
Publié
Date de publication
2016
Peer-reviewed
Oui
Langue
anglais
Résumé
For the IT industry, cloud computing has a disruptive effect, since it fundamentally changes how IT resources are produced, distributed, consumed, and priced. Designing cloud services remains a challenge, as the markets are very dynamic and cloud users are heterogeneous, locally distributed and not within the reach of the organization. This research-in-progress paper suggests the use of market research techniques, namely conjoint analysis, in the requirements elicitation process for cloud services. The contribution is a method component that extends existing requirements engineering methods. It supports cloud service providers in addressing specific questions of cloud service design: to analyse user preferences and the many trade-offs between different functional, non-functional and economic properties, to identify customer segments and develop tailored offerings, to analyse willingness-to-pay for specific features and to simulate market reactions of new designs.
Mots-clé
Cloud services, User-driven design, Requirements elicitation, Conjoint analysis
Création de la notice
21/08/2017 13:35
Dernière modification de la notice
21/08/2019 6:13
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