Nonverbal communication in health settings

Détails

Ressource 1Télécharger: BIB_32F27CC6F5AF.P001.pdf (295.19 [Ko])
Etat: Public
Version: de l'auteur⸱e
ID Serval
serval:BIB_32F27CC6F5AF
Type
Partie de livre
Sous-type
Chapitre: chapitre ou section
Collection
Publications
Institution
Titre
Nonverbal communication in health settings
Titre du livre
Encyclopedia of health communication
Auteur⸱e⸱s
Cousin G., Schmid Mast M.
Editeur
Thousand Oaks, USA: Sage publications
ISBN
978-1-452-25875-1
Statut éditorial
Publié
Date de publication
05/2014
Peer-reviewed
Oui
Editeur⸱rice scientifique
Thompson T. L.
Langue
anglais
Résumé
The goal of the present chapter is to provide an overview of the existing literature on nonverbal communication in the medical encounter. After introducing the different functions of nonverbal behavior and its importance in the medical context, we present empirical evidence showing how physician nonverbal behavior relates to different patient outcomes such as satisfaction, trust, or adherence. We then present different models and assessment tools with which nonverbal behavior in the medical encounter can be studied. The physician's ability to pick up and correctly interpret the patient's nonverbal cues (interpersonal sensitivity) and its impact on patient outcomes will be reviewed. We close the chapter by providing a summary of the main results and an outlook on open questions in the field.
Création de la notice
28/11/2014 12:36
Dernière modification de la notice
20/08/2019 14:18
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