Children's experience regarding the quality of their hospital stay: the development of an assessment questionnaire for children

Details

Ressource 1Request a copy Sous embargo indéterminé.
State: Public
Version: author
Serval ID
serval:BIB_EBF72CB36F25
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Children's experience regarding the quality of their hospital stay: the development of an assessment questionnaire for children
Journal
Journal of Nursing Care Quality
Author(s)
Chappuis M., Vannay-Bouchiche C., Flückiger M., Monnier M., Cathieni F., Terra R., Piot-Ziegler C.
ISSN
1057-3631
Publication state
Published
Issued date
2011
Peer-reviewed
Oui
Volume
26
Number
1
Pages
78-87
Language
english
Abstract
A questionnaire assessing the satisfaction of children with their hospital stay has been developed and tested with 136 children (aged 6-12 years) at 2 Swiss hospital sites. Three out of 4 children were satisfied overall with their hospital stay. Their relationships with the professional medical staff, explanations they received, games they played, and environment, all received positive evaluations. The most critical points were pain, fear, and the absence of relatives. Ninety percent of the children appreciated that their opinions were sought. These results reinforce the importance of having questionnaires available for the children to consider their opinions to enhance the quality of care.
Keywords
child, hospital, instrument, patient satisfaction, pediatric care, quality assessment, PATIENT SATISFACTION, NURSING-CARE, NURSES, STRESS, HEALTH
Web of science
Create date
20/01/2011 11:00
Last modification date
20/08/2019 17:14
Usage data