Children's experience regarding the quality of their hospital stay: the development of an assessment questionnaire for children

Détails

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Etat: Public
Version: de l'auteur⸱e
ID Serval
serval:BIB_EBF72CB36F25
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
Children's experience regarding the quality of their hospital stay: the development of an assessment questionnaire for children
Périodique
Journal of Nursing Care Quality
Auteur⸱e⸱s
Chappuis M., Vannay-Bouchiche C., Flückiger M., Monnier M., Cathieni F., Terra R., Piot-Ziegler C.
ISSN
1057-3631
Statut éditorial
Publié
Date de publication
2011
Peer-reviewed
Oui
Volume
26
Numéro
1
Pages
78-87
Langue
anglais
Résumé
A questionnaire assessing the satisfaction of children with their hospital stay has been developed and tested with 136 children (aged 6-12 years) at 2 Swiss hospital sites. Three out of 4 children were satisfied overall with their hospital stay. Their relationships with the professional medical staff, explanations they received, games they played, and environment, all received positive evaluations. The most critical points were pain, fear, and the absence of relatives. Ninety percent of the children appreciated that their opinions were sought. These results reinforce the importance of having questionnaires available for the children to consider their opinions to enhance the quality of care.
Mots-clé
child, hospital, instrument, patient satisfaction, pediatric care, quality assessment, PATIENT SATISFACTION, NURSING-CARE, NURSES, STRESS, HEALTH
Web of science
Création de la notice
20/01/2011 11:00
Dernière modification de la notice
20/08/2019 17:14
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