Engagement, Exhaustion, and Perceived Performance of Public Employees Before and During the COVID-19 Crisis.
Details
Serval ID
serval:BIB_CCABD98488E5
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Engagement, Exhaustion, and Perceived Performance of Public Employees Before and During the COVID-19 Crisis.
Journal
Public personnel management
ISSN
0091-0260 (Print)
ISSN-L
0091-0260
Publication state
Published
Issued date
09/2022
Peer-reviewed
Oui
Volume
51
Number
3
Pages
263-290
Language
english
Notes
Publication types: Journal Article
Publication Status: ppublish
Publication Status: ppublish
Abstract
At the outset of the COVID-19 pandemic, the Swiss federal government implemented a lockdown that prompted a majority of private and public organizations to implement teleworking solutions for their employees. This study aimed to examine the impact of work modalities, job-related, relational, and organizational climate variables on employees' engagement, exhaustion, and perceived performance both before and during the forced teleworking period. Based on the job demands-resources framework, a survey was conducted (N = 1,373) in a Swiss Cantonal public administration. Results show that while the forced telework period positively influenced employees' work autonomy and work-life balance, it negatively influenced their degree of collaboration and perceived job strain but did not affect their engagement levels. The freedom to organize ones' own work and collaboration with colleagues were identified as the main resources that positively influence employees' engagement and perceived performance while limiting exhaustion.
Keywords
Management of Technology and Innovation, Organizational Behavior and Human Resource Management, Strategy and Management, Public Administration, engagement, forced teleworking, new ways of working, perceived performance, well-being
Pubmed
Web of science
Open Access
Yes
Funding(s)
Swiss National Science Foundation
Create date
22/03/2022 17:30
Last modification date
04/04/2023 7:15