From SuisseID to SwissID: Overcoming the key challenges in Switzerland’s e-credential market

Details

Ressource 1Download: Accepted manuscript.pdf (3506.16 [Ko])
State: Public
Version: Author's accepted manuscript
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Serval ID
serval:BIB_7E7F17A31C78
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
From SuisseID to SwissID: Overcoming the key challenges in Switzerland’s e-credential market
Title of the conference
Proceedings of the 40th International Conference on Information Systems
Author(s)
Mettler Tobias, Gündüz Ali Asker
Publisher
Association for Information Systems
Organization
40th International Conference on Information Systems
Address
Munich, Germany
ISBN
978-0-9966831-9-7
Publication state
Published
Issued date
18/11/2019
Peer-reviewed
Oui
Pages
1-13
Language
english
Abstract
This teaching case explores the political, socio-technical, and business-related challenges of the introduction of a state-recognized electronic identity (e-ID) in Switzerland. Based on real-life events, the case puts every student in the shoes of a board member of SwissSign Group, a joint venture between 20 of the most influential public and private companies in Switzerland. This conglomerate faces three major challenges. To solve these challenges they need, among others, to learn from the past failures of SuisseID, the previous unsuccessful attempt to launch a nationwide e-ID infrastructure. Students must also analyze current political and regulatory events that impact on the e-credential market and need to develop a business model for the new solution, SwissID. This teaching case is designed for students from the undergraduate level upward. The content may be suitable for courses or modules relating to e-government, the platform economy, business models, value co-creation, information ethics, digitalization, PPPs, information security, and privacy.
Keywords
teaching case, case study, electronic identity, e-ID, digital government transformation
Create date
25/09/2019 16:09
Last modification date
20/11/2019 6:20
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