Can Interviewer Evaluations Predict Short-Term and Long-Term Participation in Telephone Panels?

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Version: Final published version
License: CC BY-NC-ND 4.0
Serval ID
serval:BIB_565DBE25A0B3
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Can Interviewer Evaluations Predict Short-Term and Long-Term Participation in Telephone Panels?
Journal
Journal of Official Statistics
Author(s)
Lipps Oliver, Voorpostel Marieke
ISSN
2001-7367
Publication state
Published
Issued date
01/03/2020
Peer-reviewed
Oui
Volume
36
Number
1
Pages
117-136
Language
english
Abstract
Interviewers often assess after the interview the respondent’s ability and reluctance to
participate. Prior research has shown that this evaluation is associated with next-wave
response behavior in face-to-face surveys. Our study adds to this research by looking at this
association in telephone surveys, where an interviewer typically has less information on
which to base an assessment. We looked at next-wave participation, non-contact and refusal,
as well as longer-term participation patterns. We found that interviewers were better able to
anticipate refusal than non-contact relative to participation, especially in the next wave, but
also in the longer term. Our findings confirm that interviewer evaluations – in particular of the
respondent’s reluctance to participate – can help predict response at later waves, also after
controlling for commonly used predictors of survey nonresponse. In addition to helping to
predict nonresponse in the short term, interviewer evaluations provide useful information for a
long-term perspective as well, which may be used to improve nonresponse adjustment and in
responsive designs in longitudinal surveys.
Keywords
Statistics and Probability
Open Access
Yes
Create date
19/03/2020 11:39
Last modification date
20/03/2020 8:08
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